How to setup email for the Secure Server
We are making some changes on our mail server. Instead of sending your
email to a normal server, we're switching to a secure server. This means
that not only are all of your communications going to be secure but
you can also send email from any network. That means when you use
your laptop computer at the airport, you can still send email without
having to use Squirrel Mail. I'll admit, it will take a little bit of
effort - but in the long run, we'll all be better for it.
Important! This must be done before September 15th or you'll be
unable to send email!
This guide will walk you through changing your email from
using our outgoing server to a secure outgoing server. Please follow
all of the steps exactly and very carefully. These
instructions work (we have tested them multiple times), but if they
aren't followed exactly we'll have to start all over again.
1.) Open Outlook Express, click on Tools->Accounts
2.) Click on the Mail tab, select the account and click properties
3.) Select the Server tab, change the Outgoing Mail Server (SMTP) from
smtp.coosnet.com to secure.coosnet.com and then put a
check in My server requries authentication.
4.) Under the Advanced tab, put a check in 'This service requires a
secure connection(SSL) and then type in 465 in the
Outgoing mail (SMTP) box above it. Click Ok when done.
Don't leave this step until you have a check
mark in "This server requires a secure connection (SSL)" AND the
"Outgoing mail (SMTP)" port says 465. (Put the check mark first.
If you put the check mark second it will replace port 465 with port 25
and you get to do it again. This is okay with us if you have time to
spare - but it could become annoying to you when it keeps kicking back
to port 25!)
5.) Download the certificate file by
right-clicking here.
Save the file to the desktop so you can find it easier later.
You must right-click the link and then click on 'Save Target
As...'. If you do not, it will likely try and view the certificate
instead.
If you have a macintosh,
get the certificate
file listed here instead.
6.) Back inside Outlook Express, click on Tools->Options
7.) Click on the Security tab towards the top, and then the "Digital
ID's" button towards the bottom right.
8.) When the new window pops up, click on Import
9.) Click Next when the 'Certificate Import Wizard' pops up...
10.) Click on Browse so we can find our certificate that we donwloaded
11.) Find the file you downloaded. (It should be named clientcert.pfx)
You may have to change the 'Files of type' to 'All Files' to find it.
After finding it, click on Open and then Next.
12.) On the next screen, it should ask you for a password. Do
not enter one. Just click Next.
13.) Click on 'Place all certificates in the following store' and then
Browse (if needed) to choose Trusted Root Certification
Authorities and then click Next.
14.) Click finish
You may get an warning message after clicking finish. If it pops up,
don't worry, just click yes. It won't pop up again.
Now, try sending some emails. It should work just fine now, and every
time after. If you do get an error, go through the instructions again
step by step. We've had great success with this, as long as
every step was followed exactly.
If you've followed this guide and it still won't work, feel free to
call us (541-756-8770) or even bring the system in. We'll be happy
to help out!
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